Yes you can! We sell e-gift cards and they are available in our shopping section. Once you purchase the denomination you desire, the gift card will be emailed to you.
All of our handmade artisan products are made in house in Las Vegas, Nevada.
In the event it is an item that we plan on re-stocking, there will usually be a tab on the product page that says, "email me when available" click that tab and supply your email address and you will automatically be notified of the re-stock.
Currently we do not offer beauty product samples for sale, however, we do on occasion include a small 5ml fragrance sample within each order and mostly with first time orders.
Shipping
No we do not delivery to P.O. addresses under any circumstances.
We try our best to process your order as soon as possible but it could take 2-3 business days to be processed and shipped. Please Read Below: If orders are placed during the holidays, it can take anywhere from 4-5 business days to be processed and shipped depending on the volume of orders. You will always receive an email notification with your tracking number once your order is shipped.
As frustrating as this is to all of us, unfortunately we have no control over the USPS. We send our orders out between 1-3 business days, but once it is dropped of at the postal office by us, we have no sure way to know if everything has been scanned, processed and put on the right sorting truck appropriately or not. This has been affecting consumers and businesses world wide but we will do everything we can on our end to ensure that your package arrives in a timely manner. If you do experience shipping delays, please feel free to contact us and we will always get back to you within 48 hours or sooner, in the manner that works best for you.
We offer free standard shipping on all orders over $75.00.
International Shipping
We now ship internationally to select countries. At this time we only ship internationally to Canada, Australia, France, United Kingdom and Dublin, Ireland.
We currently will ship your international package via USPS.
International delivery can take anywhere from 7-21 days.
Once your order has been shipped an email will be sent to you with your tracking information. Please allow between 24 -48 hours for your tracking information to update.
If you haven’t received your order within the 21 business days, please contact us at; hello@poshology.co.
Under no circumstance can we ship our perfumes, room sprays or sample perfumes internationally as it is illegal to do so. We can only ship those types of items domestically (within the U.S.).
POSHOLOGY.CO is not responsible for payment of customs, taxes, brokerage or duties. Please read our policy on International shipping here.
Product
We always aim to make sure our customers love our products, but if you do need to return an order and if it falls under our return policies, we’re happy to help. Please check the customer care/returns page here.
We will do our best but sometimes it may depend on the item, however in that case we will put a notation on the item as to if it is a limited edition item, has been discontinued or whether it will be re-stocked.
Each category of products differs but we do print the back of our labels with the recommended use time symbol. It is the little powder box logo with the cap lifted and on that you will see a number, which is the recommended time you should use the product by. We also recommend that you store your body care products in cool dry areas and not in direct sunlight for better shelf life.
Some of our products may have the tendency to melt in transit during shipping or if it is exposed to direct sunlight. In the event this happens and your product looks or feels more liquified rather than solid, please do not open your product, but do place it in a cool area or a refrigerator until it solidifies between 20-30 minutes.
*Should your product freeze in transit due to extreme weather, allow the product to sit at room temperature between 20-30 minutes. Do not expose your product to direct sunlight or leave in hot cars where they will most likely melt.*
Orders
Presently, all orders are made online website via your computer or mobile device. www.pohology.co
Yes it is, we understand the importance of your personal information and it is secure and protected. We use Secure Socket Layer (SSL) protocol to encrypt all sensitive information. Once your order has been processed, we are only able to view the last 4 digits of your card number only and your information will never be compromised.
Final sales apply to shoes, swimwear, hats, facemasks, bodysuits, accessories, cosmetics, skincare, lashes, body care and fragrance. All sales items are also considered final sale.
Unfortunately no, Reason being is because we ship out your order promptly once it is placed so it is virtually impossible to cancel because once your order is placed it is immediately processed.
You can email us anytime you’d like, even if you just want to say hi! We are available to assist you and answer questions via email Monday-Friday 9am-5pm EST. Please allow up to 48 hours for a response. With the exception of weekends. If you need to email us in regards to an order please be as specific as possible and include your order number (if applicable), your name that you used to place the order.
You can find everything you need to better serve your shipping and return questions on our customer care page.
Unfortunately not, but we will be happy to accept a return as long as it meets our return policy.
We try our best to process your order as soon as possible but it could take 2-3 business days to be processed and shipped. Please Read Below: If orders are placed during the holidays, it can take anywhere from 4-5 business days to be processed and shipped depending on the volume of orders. You will always receive an email notification with your tracking number once your order is shipped.
No you are not required to register but it is highly recommended. Registering helps us to better serve you should you need any type of assistance.
If you do not see a question that you would like answered, you can contact us through our contact page or email us at hello@poshology.co. We will be happy to assist you!
Returns
Once we receive your return, you will receive an email that your return has been processed. Please allow 7-14 business days from the time we receive your package for it to be processed. Please note that clearance and final sale items can not be returned. You can find more information about our return policy on our customer care/returns page.
